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Which of the following CANNOT be inserted when responding in the help desk?
A snippet. An email template. A knowledge base. A ticket. The correct answer is: A…
Fill in the blank: With HubSpot’s help desk, you can streamline intake by_________.
Connecting multiple channels to help desk Connecting your personal and team email client Creating a…
Select all that apply. What intake methods can you connect to HubSpot?
Calling Forms Team email Instagram messenger The correct answer is: Forms Team email
Select all that apply. You can create SLAs based on which of the following?
Capacity Skills Customer Vacation The correct answer is: Capacity Customer