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True or false? You cannot edit the look and feel of your customer portal.
True False The correct answer is: False.
ByA customer portal is a __________.
home base where customers can view, open, and reply to support tickets. place where customers…
If you’re setting up Service Hub reports for the first time, where should you start?
Service analytics Customer report builder Report library Sales analytics The correct answer is: Service analytics.
Which report(s) do you use to decide which knowledge base articles to write?
Average ticket response time Average ticket response time by rep Ticket volume by category All…