You’re a remote social media coordinator, and crisis strikes. Your direct manager is on leave, and you don’t know who to escalate it to. What do you need?

  • A short screen break to regroup and think about next steps
  • The chain of command and key contacts list for stakeholders
  • A social media management tool to shut down branded social accounts
  • Access to the company-wide slack channel to post an update

The correct answer is:

  • The chain of command and key contacts list for stakeholders.

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