Which of the following are best practices for responding to a social media crisis? (Choose Three Answers)
- Review how competitors are handling the situation and follow suit
- Listen to what your audience is saying for insight into sentiment
- Pause all outgoing content to review it for anything obsolete or tonedeaf
- Review and update social profiles to highlight any changes
The correct answer is:
- Listen to what your audience is saying for insight into sentiment
- Pause all outgoing content to review it for anything obsolete or tonedeaf
- Review and update social profiles to highlight any changes
